Frequently Asked Questions
Everything you need to know about our services
We accept JPG, PNG, PDF, AI, EPS, SVG, CDR, DXF, and many more. Just upload your file and we'll handle the rest. If you're unsure about your file format, just contact us and we'll help.
We create your complete design, send you a preview, and only after you approve it do you make the payment. This gives you complete confidence and zero risk. No payment is required upfront.
Everything! Vector tracing OR embroidery digitizing, unlimited colors, unlimited revisions, professional quality, 24-hour delivery, and preview before payment. No hidden charges.
Absolutely zero hidden charges. The $9 flat rate covers everything for standard designs. For extremely complex artwork that takes more than 5 hours, we'll discuss this transparently before starting.
Standard delivery is 24 hours from order approval. Rush orders can be completed in 12 hours for an additional fee. We deliver worldwide.
We offer unlimited revisions at no extra cost. Your satisfaction is our priority. We'll keep revising until you're 100% happy with the design.
We accept Credit/Debit Cards (Visa, Mastercard, Amex), PayPal, Bank Transfer, and Cryptocurrency (coming soon). All payments are secure.
For Vector Tracing: AI, EPS, SVG, PDF, CDR, DXF.
For Embroidery Digitizing: DST, PES, EXP, JEF, VP3, XXX, and more.
We can provide multiple formats on request.
We accept files up to 10MB for upload. If your file is larger, please contact us and we'll provide alternative upload options.
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Upload your artwork and get professional quality design for just $9. Preview before payment, 24-hour delivery, and unlimited revisions.
